Effective Date: 1st November 2024
By using TreeLift LLC ("TreeLift," "we," "us," or "our") website and services, you ("Customer," "you," or "your") agree to comply with our Terms of Service (TOS), Acceptable Use Policy (AUP), and this Privacy Policy. Collectively, these documents are referred to as the "Agreement."
In this Privacy Policy and other parts of the Agreement, "us," "we," "our," and "TreeLift" refer to TreeLift LLC and its employees, while "you," "your," "Customer," and "User" refer to the visitors, clients, or customers of TreeLift. "Site" and "Services" refer to TreeLift's website and any products or services offered through it.
By accessing or using our Site and Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy and the Agreement. If you do not agree with any part of the Agreement, you should not use our Site and Services.
This Privacy Policy outlines how TreeLift collects, uses, and protects visitor and customer information on our website. We collect information to enhance your experience with TreeLift and to improve our Services. Simply accessing our website does not require you to provide personally identifiable information. However, we may collect certain non-personal data such as IP addresses for statistical purposes.
When you register for our Services, you are required to provide certain personal information ("Registration Information"), which may include:
- First and Last Name
- Email Address
- Password
- Billing & Payment Information
It is important that the Registration Information you provide is accurate, complete, and up-to-date at all times.
Your email address is used for communications regarding your account, customer support, service updates, and TreeLift news. Your email address and password are used to access your account on our website. The rest of the information helps us verify your orders and provide better service.
We respect your privacy and will not disclose your personal information to third parties without your consent, except as required by law or as necessary to provide our Services.
Conversations held via live chat, email, or support tickets are archived privately and are not publicly available. We may review these communications to improve our Services or address any issues. We reserve the right to disclose these communications if necessary to defend ourselves in legal proceedings, while ensuring that any sensitive information is appropriately protected.
We use tools like Google Analytics to collect data about visitors to our website. This data helps us understand how users interact with our Site and improve our Services. The information collected may include browser type, duration of visit, referring website, pages visited, and other statistical data.
While we may collect IP addresses and device information, we do not collect personal identifiers such as names or email addresses through analytics tools. This information is used solely for statistical analysis and to enhance user experience.
TreeLift employs industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security of your data.
We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., court orders or government regulations). When permitted, we will notify you of such requests. However, in some cases, we may be legally prohibited from notifying you.
By providing us with your information and using our Services, you acknowledge and agree that we may disclose your information in accordance with this policy.
This Privacy Policy is effective as of [Insert Effective Date]. We reserve the right to modify this Privacy Policy at any time. Changes and clarifications will take effect immediately upon their posting on the website. It is your responsibility to review this Privacy Policy periodically. Your continued use of the Site and Services after any changes constitutes your acceptance of the revised Privacy Policy.
Last Updated: 1st November 2024